Shipping policy

Shipping Information

At Flowbin Properties, we are committed to providing our customers with a reliable and efficient delivery experience.

Processing Time

Orders are typically processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Areas

We currently offer shipping throughout South Africa. Delivery availability may vary depending on your location.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–5 business days

• Regional Areas: 3–7 business days

• Remote Locations: 5–10 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery address and the size or weight of the order. Any applicable shipping charges will be displayed before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) via email or SMS to monitor the status of your delivery.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occur due to weather conditions, courier issues, high order volumes, or other unforeseen circumstances.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of delivery so we can investigate and assist you promptly.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.